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Measuring for Results
Natural Resources and Parks Performance Measures Report, 2003

Read the Executive Summary
 
Report Cover - Measuring for Results

For current performance measures, please visit our Web site, KingStat: Environmental Indicators and Performance Measures for King County, Washington.

King County is committed to creating a high performance organization that is accountable to the public we serve. As part of this commitment, the Department of Natural Resources and Parks is in its second year of an ongoing initiative to measure our performance and use this performance information to improve the environment and quality of life in King County.

The aggressive targets we have set show our ambition for the future. In some cases our challenge is to continue a high level of performance and in others, we must improve to realize our vision for this region.

Sharing our performance goals and progress with the public is critical to the success of this new way of managing and demonstrating accountability. We invite you to read the report and share you thoughts with us through the opinion survey below.

Measuring for Results, the Department of Natural Resources' Performance Measures Report for 2003, is available in Adobe Acrobat format. For help using Acrobat files, please visit our Acrobat help page. To request a paper copy of this report, please call 206-296-6500 or email us at anna.matte@kingcounty.gov .

Association of Government AccountantsMeasuring for Results-- 2003, was awarded the Association of Government Accountants' prestigious Certificate of Achievement in Service Efforts and Accomplishments Reporting.

Download the document here:

Full Document - Measuring for Results - 2003 (4.39 Mb)

The report is also provided in sections for faster downloading and for visitors that have constrained computer memory:
Cover (51 Kb)
Acknowledgements (19 Kb)
Table of Contents (27 Kb)
Letter from Management (100 Kb)
Executive Summary (58 Kb)
Introduction (136 Kb)
Environmental Quality (2.78 Mb)
Waste to Resource (317 Kb)
Community Investment (370 Kb)
Leadership (152 Kb)
Price of Service (324 Kb)
Customer Satisfaction (138 Kb)
Employee Involvement and Morale (210 Kb)
Conclusions (79 Kb)
Chart - 2003 DNRP Performance Compared to 2007 Targets and Long-term Outcomes (37 Kb)


Related Reports

As an agency, we are interested in the state of the environment and want to improve its condition and achieve specific outcomes. However, this report is not a comprehensive assessment of the King County environment. We are focusing our measurement efforts on indicators that measure conditions where our programs have either a potentially positive or negative influence. Other environmental conditions, such as air quality, impervious area, or land uses, are not within our agency's purview. The following reports offer a broader look at issues related to environmental quality, indicators and sustainability:

The State of the Nation's Ecosystems: Measuring the Lands, Waters, and Living Resources of the Unitied States (external link)
The Heinz Center

Draft Report on the Environment (external link)
U.S. Environmental Protection Agency

Cascadia Scorecard: Seven Key Trends Shaping the Northwest (external link)
Northwest Environment Watch

Puget Sound Update 2002: Eighth Report of the Puget Sound Ambient Monitoring Program (external link)
Puget Sound Action Team



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